How to use Poisely
Every button, what it does, and when to use it. If you only read one thing: open Poisely on the computer you take the call on, hit Start interview, share the call's audio, and glance at the answer when a question lands.
Quick start (60 seconds)
- Open it on your computer (Chrome, Edge, or Brave), or the desktop app. A phone can't capture call audio, so use a computer for the call itself.
- Set your profile once in Profile & interview setup: paste your résumé or a short bio so answers sound like you.
- Add this interview's details (optional): in the same setup, drop the role, company, or a study brief, answers get tailored to it.
- Pick your mode: Research, Behavioral (job), or Coding.
- Tap Start interview, then share the call's audio (a browser tab, or your entire screen for a desktop call app).
- Talk normally. When the interviewer finishes a question, Poisely transcribes it and shows a spoken-ready answer. Glance, then say it in your own words.
Which setup should you use?
| Situation | Use this |
|---|---|
| You share a single browser tab or window | The web app is fine. The Float panel stays hidden from that share. |
| You share your entire screen, or want full stealth | The desktop app (excluded from screen capture at the system level). |
| You want answers on a second device | Pair phone Max, answers show on your phone, nothing on the shared screen. |
| Audio-only call, no screen shared | Anything works, the web app is simplest. |
Poisely only ever listens to the call's audio. Nothing is shown on the interviewer's side, and your camera is never used unless you tap Read screen for a coding problem.
Start / End interview
| Button | What it does & when |
|---|---|
| ▶ Start interview | Begins a session and opens the share picker. Tap it right before (or as) the call starts. On a plan this counts toward your daily interviews; on pay-as-you-go it opens a credit pass. |
| Use a credit · full interview | Appears on the free trial or when you have credits. Spends one credit to run a full Max-feature interview (a resumable 24-hour, 90-minute pass) instead of the short trial. |
| ■ End interview | Ends the session. Use it when the call is over. On pay-as-you-go you can re-start the same pass for free within its 24-hour window. |
| ⚙ (gear) | Opens Profile & interview setup to change your profile, mode, study notes, length, or language before/between interviews. |
Every control button
These sit below the live conversation once an interview is running.
| Button | What it does | When to use it |
|---|---|---|
| 🎧 Re-share call audio | Re-opens the share picker and reconnects the audio. | If the call dropped, you switched tabs, or audio stopped being captured. |
| 💬 Answer now | Forces an answer to the current question immediately. | When you don't want to wait for the auto-pause, or the interviewer paused mid-thought and you're ready. |
| 📷 Read screen Max | Takes one screenshot of a screen/window you pick and solves the coding problem or answers the question shown on it. | For a coding task or a question displayed on screen. Pick the window that actually shows the problem, not the video-call window. |
| 🧹 Clear | Clears the current question and answer. | To reset before a fresh question, or to clear a garbled transcription. |
| ■ Stop | Stops listening but keeps the session. | For a break or an off-topic moment. Poisely hears only the call's audio, never your mic, so you don't need to stop while you speak. |
| 📱 Pair phone Max | Shows a QR/code to open answers on your phone while this computer keeps listening. | When you share your whole screen and want zero on it, read along on your phone instead. |
Answer panel buttons
On the "Your answer" card:
| Button | What it does | When to use it |
|---|---|---|
| Float | Pops the question + answer into a small always-on-top window that's excluded from a shared tab or window. | To keep the answer visible over your call. For a full-screen share, use the desktop app for true invisibility. |
| 🎧 Speak | Reads the answer into your earbud in short phrases (toggle on/off). | When you'd rather listen and repeat than read, eyes on the camera. |
| 🔁 Repeat | Re-reads (or re-shows) the last answer. | You missed it, or want to hear a phrase again. Keyboard: R. |
| ↻ Regenerate | Generates a fresh take on the same question. | The answer missed the point or you want another angle. |
| ✂️ Shorter | Rewrites the answer more briefly. | The answer is too long to say naturally. |
| ↺ Rephrase | Says the same thing a different way. | You want different wording or a different tone. |
You can tap the question text to edit it if a word was misheard, then Regenerate to answer the corrected version.
Research / Behavioral / Coding modes
Set the mode in Profile & interview setup. It changes how answers are shaped.
| Mode | Use it for | What it gives you |
|---|---|---|
| 🎧 Research persona | Paid user-research interviews, where you answer as a persona. | In-character answers from your profile, opinions and workflows, no textbook filler. |
| 💼 Job (behavioral) | Recruiter screens and behavioral rounds. | STAR-shaped answers where you are the candidate, landing a concrete result/metric. |
| ⌨️ Coding Max | Technical and coding interviews. | Clarify → approach → full code in your language → complexity and edge cases. Conceptual questions stay short. |
Profile & setup fields
| Field | What it's for |
|---|---|
| Active profile | Who the assistant answers as. Paste your résumé or a bio. Saved to your account and synced across devices. Use ＋New for a second persona, 💾 Save, 🗑 to delete. |
| 📁 Upload résumé | Drop a PDF/DOCX and Poisely builds a first-person profile from it automatically. |
| This interview, study / company | Per-interview notes: the role, company, study brief, or a product to push. Answers are tailored based on this, you're not uploading answers, it just steers them to the right role and topic. |
| 📎 Upload study material | Attach a case study, course doc, or brief for this interview, answers are drawn from it. |
| Answer length | Short (1-2 sentences), Medium, or Detailed (with a story). Coding always gives the full solution. |
| Language | Transcribes the interviewer and answers in your language, 50+ supported. Pick your language for best accuracy. Auto-detect only covers the major languages (English, Spanish, French, German, Hindi and similar); for others like Urdu, Filipino or Vietnamese, select it directly or it may be misread as a nearby language. |
| ⏱ Wait before answering | How long a pause counts as "the interviewer finished." Raise it if it cuts the question off early; lower it if it feels slow. |
Earbud & voice
Turn on 🎧 Speak to hear answers instead of reading. In its panel:
- Voice and Speed sliders, set a natural pace you can shadow.
- Premium voice Max, a natural human-sounding voice instead of the device one.
- Step pacing, it speaks one sentence then waits for you to tap Next (or press Space). Best for longer answers.
- ▶ Test voice, preview the voice before a call.
Wear a single earbud so only you hear it, glance at the camera, and paraphrase in your own words.
Float window & Pair phone
Float is best when you share a single tab or window, the floating answer is left out of that capture. If you must share your entire screen, either use the desktop app (hidden at the system level) or Pair phone Max and read answers on your phone, with nothing on the screen you're sharing.
Mock interviews (Practice)
Open Practice from the menu to rehearse before the real thing, free with any account. A realistic AI interviewer asks questions; you answer; you get feedback.
| Control | What it does |
|---|---|
| Topic tiles | Pick Behavioral, Technical/coding, System design, Data annotation & RLHF, Research, or a specific role. |
| Your résumé / profile | Choose a saved profile so it interviews you about your real background. |
| Study material / job description | Paste or upload a JD so questions match the exact role. |
| Spoken interview (toggle) | On = questions are read aloud and you answer by voice in a continuous conversation. Off = type your answers. |
| ⏸ Pause / 🎤 Resume | Stop or restart the mic during a spoken session. |
| 🔊 Repeat | Hear the current question again. |
| Finish & score me | Grades the whole session: an overall score, per-skill breakdown, strengths, and exactly what to work on. |
| End session | Closes the practice run. |
Account menu
Open it from the button at the top right of the app.
| Item | What it does |
|---|---|
| Manage subscription | Update card, see invoices, or cancel (card subscriptions). |
| Upgrade plan | Move from Pro to Max, or from trial to a plan. |
| Invite friends · earn credits | Share your link, you and your friend both get a credit on their first purchase. |
| Mock interviews · practice | Jump to the Practice page. |
| Log out / Delete account | Sign out, or permanently delete your account and data. |
Plans, credits & discount codes
Plans
- Free trial, one interview capped at 5 minutes of live listening.
- Pro, up to 3 interviews a day, research & behavioral, earbud, transcript, 50+ languages.
- Max, unlimited, plus Coding mode, Read screen, Pair phone, and the premium voice.
Pay as you go (credits)
No subscription, every credit unlocks full Max features. One credit is a 24-hour pass with up to 90 minutes of live help, and it's resumable, so a dropped call never wastes it. The 24-hour clock starts when you first start the interview, not when you buy. Unused credits never expire, and with several credits only the one you're using is "on the clock", the rest wait untouched.
Discount codes
On the checkout screen, enter a code in "Partner or discount code" and tap Apply, the price updates before you pay. Codes work on any plan or pack and with any payment method. Prices show in USD; your local amount, if you pay in a local currency, appears on the checkout page.
Troubleshooting
| Problem | Fix |
|---|---|
| "Open on a computer" | Phones can't capture call audio. Use a computer for the call; on Max, pair your phone to read along. |
| It doesn't hear the interviewer | Re-tap Re-share call audio and make sure you ticked the audio box. Prefer sharing the tab with the call, or Entire screen + system audio for a desktop app. |
| It cuts the question off early | Raise ⏱ Wait before answering. |
| Read screen only "sees an interview" | Capture the window with the actual problem (code editor / doc), not the video-call window. |
| Answer is too long / wrong | Use ✂️ Shorter or ↻ Regenerate; add the role in the study box for sharper answers. |
| Transcription or answers in the wrong language | Set Language to your language instead of Auto-detect. Auto only covers the major languages, so e.g. Urdu can come out as Hindi; picking it directly fixes it. |
| A Windows download is blocked by antivirus | It's an unsigned-app false positive, allow it, or just use the web app. |
Still stuck? Email support@poisely.co.